Website Management Packages

As much help as you want. As much protection as you need.

Essentials

Our suite of essential website protection tools keep your website up-to-date and secure, while 24/7 backups guarantee a quick recovery if something bad does happen.

$29

per month

Plus

Everything in our Essentials plan, PLUS we’ll handle any day-to-day website changes you don’t feel comfortable making on your own.

$79

per month
Client Favorite

Max

Everything in our Plus plan, and we’ll monitor your website’s performance, manage accessibility and privacy compliance, and provide the protection of our advanced security team and tools.

$429

per month

Website management plans are only available for Chroma Sites hosting customers. Some services are only available for WordPress websites. Plus and Max plans require a 3 month minimum commitment.

Essentials

$29 / month

Plus

$79 / month

Max

$429 / month
Website Maintenance
24/7 off-site website backups When your website is hosted with Chroma Sites, it’s already backed up daily on the same server. However, on the off-chance something bad happens to your entire server, those backups will also be compromised and unusable. With our 24/7 off-site backup service, your website is backed up every hour on a completely separate server. This ensures that if something catastrophic does happen, we’ll have a recent copy of your website ready to be quickly restored. A far more common event for many website owners is the inadvertent and embarrassing destruction of their own websites through attempted self-maintenance. With our offsite backup service, we can roll it back and restore your website to its original beauty within minutes of the accident. Like it never happened!
Automatic plugin and security updates Keeping pace with malware and hackers is a scary thought for most website owners. Automatic software and plugin updates can help you stay ahead of the bad guys by patching those invisible security holes and reducing vulnerabilities. It’s one of the most effective ways to keep your business website healthy and secure for the long-haul.
Uptime monitoring and restoration Even the most reliable website hosting services go down from time to time. When they do, responding quickly can limit downtime and prevent visitors from becoming frustrated. With our uptime monitoring service, we continuously monitor your website and get notified whenever it goes down. This allows us to investigate immediately so we can get your site back up and running before anyone else even notices.
Website error resolution There are a variety of errors that can wreak havoc on your website. You may recognize messages like ‘500 Internal Server Error’, ‘504 Gateway Timeout’, ‘404 Not Found’, or the dreaded, ‘This site is not secure!’ Without specific knowledge of what these errors mean, or how to fix them, it can take hours or even days to troubleshoot. With our website error resolution service, we handle all of this for you whenever errors pop up.
Performance monitoring and speed optimization Monitoring the performance and speed of your website is essential to improving the user experience of your website. We regularly test the loading speed of your website on both desktop and mobile to identify any issues which could negatively affect your visitors’ experience. When we do encounter problems, we employ a variety of speed optimization techniques to reduce and streamline loading times, to produce a more efficient and user-friendly website. Not only does a faster website result in happier visitors, it can actually help your site rank higher in search engines.
Global high-speed CDN Our global content delivery network (CDN) significantly speeds up your website and enhances its performance. In essence, a CDN is a group of super-fast servers spread out all over the world which help your website load faster for each individual visitor. A high-speed site is great for your customers and even better for SEO!
Broken link monitoring and repair An active and healthy website will link to other content both on and off your website. When content is moved or deleted many of these links will break, displaying error messages that frustrate your visitors and negatively impact hard-earned SEO. With our broken link monitoring service, we scan your site for broken links regularly to ensure they’re always working. When we do encounter a broken link, we do what we can to repair it. This includes links within your own site as well as links to third-party websites.
Search console administration Google Search Console is a powerful tool from Google that helps you, as a website owner, understand how your site is perceived and treated by the search engine. It provides a continuously updated list of technical issues that may be affecting your website’s visibility in search results and overall traffic. We proactively monitor this list to identify opportunities to improve your search engine results and promptly resolve any errors.
Website Protection
3-year extended website warranty Every new Chroma Sites website comes with a 1-year limited warranty. Basically, if something that we built breaks, we’ll get it working again! When you start with a quality website and take care of it properly, it should last a very long time. With our website management services, we know that your website is going to be in good hands, which is why we feel comfortable extending that guarantee well past the first year. Once your original warranty expires, as long as you stay continuously enrolled in any of our website management service plans, we will extend your website’s original warranty up to a full 3 years from the date your website was originally launched.
Vulnerability and malware scanning Malware and software vulnerabilities are one of the biggest threats to any website. Routine vulnerability scanning helps us identify and address security gaps in WordPress themes, plugins, and core files before they can be exploited. We also continuously scan for malicious software. When malware is detected, we can act quickly to remove it, keeping your website and your visitors safe from harm. If necessary, we can always fall back onto our 24/7 backups which allow us to pinpoint and restore from the most recent date that your website was not infected.
Hacking and website disaster recovery Most of our services are aimed at preventing cyber threats. However, when a website is hacked, swift intervention and recovery actions are necessary to prevent prolonged downtime, safeguard sensitive data, and maintain visitor trust. We act quickly when faced with a website disaster to restore your website to a fully functional backup, minimizing the impact on your business and preserving your brand's reputation.
Contact form spam blocking Contact forms are an incredibly convenient and effective way for potential customers to communicate with your business. But spam form submissions can ruin that efficiency by cluttering your inbox with misleading, irrelevant and potentially malicious spam messages. Our contact form spam blocking toolset has become a crucial tool to reduce wasted time and frustration stemming from fake leads. We implement a 3-layer filter of powerful spam blocking tools that result in the elimination of up to 98% of robot-generated form submissions.
24/7 active firewall security A web application firewall (WAF) is one of the most effective cyber security tools available for protecting a website against advanced hacking attempts and other cyber threats. Our WAF works as a proactive barrier between your website and its visitors by analyzing traffic and activity in order to identify harmful intentions and stop attackers in their tracks.
Advanced cybersecurity team Enhance your website's cyber defenses with our team of security experts, who protect your site around the clock. This service includes manual malware removal and hacking cleanups without additional fees. Once an incident is resolved, we'll provide a detailed summary of our actions and recommendations for ensuring enhanced protection moving forward. Should your site ever be blocklisted by Google due to malware, our team will swiftly work to resolve the issue and restore your presence in search engine listings. Please note that while we are prompt in responding to problems, the time to fully resolve them can vary based on their complexity and scope.
Requested Changes
Priority change requests While we are happy to provide website help for all of our clients, those who subscribe to our ChromaCare Plus plan or higher will have their change requests prioritized and moved to the top of our to-do list. As a result, priority change requests are typically completed much more quickly than standard requests.
Response time for change requests With priority change requests, come significantly lower response times, which is when you can expect us to actually begin working on a requested change. While simple tasks like updating a photo may be initiated and completed on the same day, bigger projects that require planning and thoughtful development may take longer to complete. The response time listed for each plan is a typical estimate (not a guarantee). Actual response times vary and are generally based on how many other projects we are working on at any given time.
1-2 weeks1 day1 day
Included maintenance hours The Plus plan and higher include an allotment of maintenance hours for any requested website changes each month. This ensures that our team is always available to make regular updates and enhancements to your website whenever you need them. Tasks such as posting a new blog, updating photos, adding a new team member, or tweaking your homepage layout can often be accommodated within these allotted hours. As time allotments do not accrue month-to-month, we strongly suggest that our clients utilize these hours to keep their websites fresh and up-to-date, which search engines love. Minimum billable time per request is 15 minutes. The amount of allotted time included is specified for each plan.
none30 minutes90 minutes
Price for additional requested changes While our Plus plan and higher already include time allotted for website work, sometimes it isn’t enough for all of the changes you may want to make. When you have already exceeded the allotted time for your chosen plan (or will likely exceed it), we will make an earnest attempt to accurately estimate how long your requests will actually take and do our best to complete it within that estimated time frame. If it becomes evident at some point that we have underestimated your request, we will inform you of that concern as soon as possible, and outline some options. Minimum billable time per request is 15 minutes. The hourly rate is specified for each plan. Specified rates are discounted based on our standard hourly maintenance rate of $179 per hour.
$149 / hour
16% OFF
$119 / hour
33% OFF
$109 / hour
40% OFF
Addons
Website application firewall and CDN A web application firewall (WAF) is one of the most effective cyber security tools available for protecting a website against advanced hacking attempts and other cyber threats. Our WAF works as a proactive barrier between your website and its visitors by analyzing traffic and activity in order to identify harmful intentions and stop attackers in their tracks.

As a secondary benefit, this service also includes a global content delivery network (CDN), which significantly enhances your website’s performance. In essence, a CDN is a group of super-fast servers spread out all over the world which help your website load faster for each individual visitor. A high-speed site is great for your customers and even better for SEO!
+ $49 / month+ $49 / monthINCLUDED
ADA website accessibility compliance Website accessibility is crucial to ensure that your website is accessible to all users, including those with disabilities, and compliant with laws like the Americans with Disabilities Act (ADA). We achieve this compliance by implementing features such as keyboard navigation, text-to-speech compatibility, adequate color contrast, alternative text for images, and a variety of other practical tools throughout your website. By making your website ADA compliant, not only do you expand your audience, but you also mitigate legal risks and reinforce your brand's commitment to inclusivity.
+ $49 / month+ $49 / monthINCLUDED
Privacy policy and cookie consent compliance A customized privacy policy and user consent policies are essential for ensuring that your website adheres to various legal requirements concerning user data protection. We work with you to produce a clear and relevant privacy policy which outlines how user information is collected, used, and protected.

Cookie consent (those “Accept” buttons you always click without reading) involves disclosing and requesting permission from users to store cookies on their devices. Cookies are tiny pieces of data that help a website remember things like keeping you logged in or the contents of your shopping cart. We tailor a customized cookie consent tool for your website to ensure you comply with all relevant regulations.

Both privacy policies and cookie consent measures are crucial for building trust with your visitors, maintaining transparency about data practices, enhancing the credibility of your business, and complying with local and international regulations like GDPR and CCPA. For more information on requirements for your business, visit allaboutcookies.org
+ $29 / month+ $29 / monthINCLUDED
✅   Included in package    
❌   Not included in package